Cookies Policy

Last Updated: May 21, 2025

1. Introduction

This Cookies Policy explains how VOCALCopyCat Inc. ("Company," "we," "us," or "our") uses cookies and similar tracking technologies on our website and application (the "Service"). By using our Service, you consent to our use of cookies as described in this Policy.

This Policy should be read together with our Privacy Policy, which explains how we collect, use, and protect your personal information.

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

Similar technologies we use include:

Web beacons/pixels: Small graphics that collect information about your visit
Local storage: Technology that stores data locally on your device
Session storage: Temporary storage that expires when you close your browser
SDKs: Software development kits that collect usage data in mobile apps
Fingerprinting: Techniques that identify devices based on their characteristics

3. Types of Cookies We Use

3.1 Essential Cookies (Always Active)

These cookies are necessary for the Service to function and cannot be disabled. They include:

Authentication cookies: Keep you logged in
Security cookies: Protect against fraud and abuse
Load balancing cookies: Distribute traffic across servers
Session cookies: Maintain your session state
CSRF tokens: Prevent cross-site request forgery attacks

3.2 Analytics Cookies

We use these to understand how visitors interact with our Service:

Google Analytics: Traffic analysis, user behavior, demographics
Internal analytics: Custom tracking of feature usage and performance
Heatmap tools: Understanding user interactions and page optimization
A/B testing cookies: Comparing different versions of our Service

Data collected: Page views, session duration, bounce rates, click patterns, device information, geographic location

3.3 Functional Cookies

These enhance your experience by remembering your preferences:

Language preferences: Your selected language
Display settings: Theme, layout, accessibility options
Form data: Partially completed forms
User preferences: Customization settings
Location data: Geo-location for relevant content

3.4 Marketing and Advertising Cookies

We use these to deliver relevant advertisements and measure campaign effectiveness:

Google Ads: Conversion tracking, remarketing, audience targeting
Facebook Pixel: Custom audiences, conversion tracking, lookalike audiences
LinkedIn Insight Tag: B2B marketing and conversion tracking
Twitter tracking: Campaign measurement and audience building
Affiliate tracking: Commission tracking for partner referrals
Email marketing: Campaign tracking and personalization

Data collected: Browsing history, interests, demographics, purchase behavior, ad interactions

When you interact with social media features on our Service:

Social login: Facebook, Google, LinkedIn, Twitter authentication
Social sharing: Share buttons and widgets
Social feeds: Embedded social media content
Social analytics: Measuring social media engagement

3.6 Third-Party Cookies

We allow selected third parties to place cookies through our Service:

Content delivery networks (CDNs): Faster content loading
Customer support tools: Chat widgets and help desk systems
Payment processors: Secure payment handling
Survey tools: Feedback collection and user research
Security services: Bot detection and fraud prevention

4. How Long Cookies Last

Session Cookies: Deleted when you close your browser Persistent Cookies: Remain on your device for a set period or until manually deleted

Short-term: 24 hours to 30 days
Medium-term: 30 days to 1 year
Long-term: 1-2 years (maximum allowed in many jurisdictions)

5.1 EU/UK Users

We process cookies based on:

Consent: For non-essential cookies (analytics, marketing, social media)
Legitimate Interest: For some functional cookies that enhance user experience
Contractual Necessity: For essential cookies required to provide the Service

5.2 Other Jurisdictions

We rely on your consent to our Terms of Service and this Cookies Policy, along with legitimate business interests for service operation and improvement.

We provide a cookie consent tool that allows you to:

Accept or reject different categories of cookies
Change your preferences at any time
View detailed information about each cookie
Withdraw consent for non-essential cookies

You can access this tool by clicking the "Cookie Preferences" link in our footer or contacting us.

6.2 Browser Settings

You can control cookies through your browser settings:

Chrome: Settings > Privacy and security > Cookies and other site data Firefox: Settings > Privacy & Security > Cookies and Site Data
Safari: Preferences > Privacy > Cookies and website data Edge: Settings > Cookies and site permissions > Cookies and site data

Note: Disabling essential cookies may affect Service functionality.

6.3 Third-Party Opt-Outs

You can opt out of third-party cookies:

Google Analytics: Google Analytics Opt-out Browser Add-on
Google Ads: Google Ad Settings
Facebook: Facebook Ad Preferences
Industry opt-outs: Digital Advertising Alliance, Network Advertising Initiative

6.4 Mobile App Settings

For mobile apps, you can:

iOS: Settings > Privacy > Advertising > Limit Ad Tracking
Android: Settings > Google > Ads > Opt out of Ads Personalization
App-specific settings: Available in our app's privacy settings

7. Cookies We Set

Cookie Name	Purpose	Duration	Type
session_id	Authentication	Session	Essential
csrf_token	Security	Session	Essential
user_prefs	User preferences	1 year	Functional
analytics_id	Usage tracking	2 years	Analytics
marketing_pixel	Ad targeting	1 year	Marketing

Note: This is not an exhaustive list. We may use additional cookies as our Service evolves.

8. Third-Party Cookies We Allow

We work with the following third-party services that may set cookies:

8.1 Analytics Providers

Google Analytics
Adobe Analytics
Mixpanel
Hotjar
Plausible
Umami

8.2 Advertising Partners

Google Ads
Facebook Business
LinkedIn Marketing
Twitter Ads
Amazon DSP

8.3 Other Services

Stripe (payments)
Intercom (customer support)
Zendesk (help desk)
Mailchimp (email marketing)

Each third party has its own privacy policy governing their use of cookies.

9. Data Security

We implement appropriate security measures to protect cookie data:

Encryption: Sensitive cookies are encrypted
Secure transmission: Cookies sent over HTTPS only
HttpOnly flags: Preventing JavaScript access where appropriate
SameSite attributes: Protecting against cross-site attacks
Regular audits: Monitoring and reviewing cookie usage

10. International Transfers

Cookie data may be transferred to and processed in countries outside your residence, including the United States. We ensure appropriate safeguards are in place for such transfers.

11. Children's Privacy

We do not knowingly collect cookie data from children under 13 (or 16 in the EU). If you believe a child has provided us with cookie data, please contact us immediately.

12. Updates to This Policy

We may update this Cookies Policy to reflect changes in our practices or applicable laws. Updates will be posted on this page with a new "Last Updated" date. Continued use of our Service after changes constitutes acceptance of the updated Policy.

13. Your Rights

Depending on your location, you may have rights regarding cookie data:

Access: Request information about cookies we use
Deletion: Request deletion of non-essential cookies
Objection: Object to certain cookie processing
Withdrawal: Withdraw consent for non-essential cookies
Complaint: Lodge complaints with supervisory authorities

14. Contact Us

If you have questions about our use of cookies or this Policy:

VOCALCopyCat Inc.
Email: legal@vocalcopycat.com
Address: 5396 North Reese Avenue, Fresno CA 93722
Cookie Questions: legal@vocalcopycat.com

For EU/UK users, you can also contact our Data Protection Officer at legal@vocalcopycat.com.

By continuing to use our Service after seeing our cookie banner or accessing this Policy, you consent to our use of cookies as described herein. We maintain records of your consent including:

Date and time of consent
Cookies consented to
Method of consent
IP address and browser information

This Cookies Policy is effective as of the "Last Updated" date above and applies to all users of our Service.