VOCALCopyCat

Privacy Policy

Last Updated: May 21, 2025

1. Introduction

This Privacy Policy describes how VOCALCopyCat Inc. ("Company," "we," "us," or "our") collects, uses, and shares your information when you use our website and application (the "Service"). By using our Service, you consent to the collection, use, and sharing of your information as described in this Policy.

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide, including:

  • Account registration information (name, email, username, password)
  • Profile information and preferences
  • Content you create, upload, or share
  • Communications with us (support requests, feedback)
  • Payment and billing information
  • Any other information you choose to provide

2.2 Information We Collect Automatically

When you use our Service, we automatically collect:

  • Device Information: IP address, browser type, operating system, device identifiers, mobile network information
  • Usage Information: Pages visited, features used, time spent, click patterns, search queries
  • Location Information: Geographic location based on IP address and GPS data (if enabled)
  • Cookies and Similar Technologies: We use cookies, web beacons, pixels, and similar tracking technologies
  • Log Information: Server logs, error reports, performance data

2.3 Information from Third Parties

We may collect information about you from:

  • Social media platforms (if you connect your accounts)
  • Third-party services and integrations
  • Data brokers and marketing partners
  • Public databases and directories
  • Analytics and advertising partners

3. How We Use Your Information

We use your information for the following purposes:

  • Service Provision: Providing, maintaining, and improving our Service
  • Account Management: Creating and managing your account
  • Communication: Sending updates, notifications, and responding to inquiries
  • Personalization: Customizing your experience and content recommendations
  • Analytics: Understanding usage patterns and improving our Service
  • Marketing: Sending promotional materials and targeted advertising
  • Legal Compliance: Complying with legal obligations and enforcing our Terms
  • Security: Detecting fraud, abuse, and security threats
  • Business Operations: Internal business purposes, including mergers and acquisitions

4. Legal Basis for Processing (EU Users)

For users in the European Union, we process your personal data based on:

  • Consent: Where you have given clear consent
  • Contract: To perform our contract with you
  • Legitimate Interests: For our legitimate business interests
  • Legal Obligation: To comply with legal requirements

5. Information Sharing and Disclosure

We may share your information with:

5.1 Service Providers

Third-party companies that provide services on our behalf, including:

  • Cloud hosting and storage providers
  • Payment processors
  • Analytics and marketing services
  • Customer support platforms
  • Security and fraud prevention services

5.2 Business Partners

  • Advertising partners and networks
  • Integration partners
  • Marketing and promotional partners

5.3 Legal and Safety Purposes

We may disclose your information:

  • To comply with legal obligations, court orders, or government requests
  • To protect our rights, property, or safety, or that of others
  • To investigate and prevent fraud, abuse, or illegal activities
  • In connection with legal proceedings

5.4 Business Transfers

In the event of a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred to the acquiring entity.

5.5 With Your Consent

We may share your information for other purposes with your explicit consent.

6. Data Retention

We retain your information for as long as necessary to:

  • Provide our Service and fulfill the purposes described in this Policy
  • Comply with legal obligations
  • Resolve disputes and enforce our agreements
  • Maintain security and prevent fraud

We may retain certain information indefinitely for legitimate business purposes or as required by law.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States. These countries may have different data protection laws. We implement appropriate safeguards to protect your information during such transfers.

8. Your Rights and Choices

8.1 Account Information

You may update your account information through your account settings.

8.2 Communication Preferences

You may opt out of promotional communications by following the unsubscribe instructions or contacting us.

8.3 Cookies

You may control cookies through your browser settings, though this may affect Service functionality.

8.4 EU User Rights

If you are in the European Union, you have additional rights:

  • Access: Request access to your personal data
  • Rectification: Request correction of inaccurate data
  • Erasure: Request deletion of your data (subject to limitations)
  • Portability: Request a copy of your data in a structured format
  • Restriction: Request restriction of processing
  • Objection: Object to processing based on legitimate interests
  • Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, contact us using the information provided below.

9. Security

We implement reasonable security measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Access controls and authentication
  • Regular security assessments
  • Employee training on data protection

However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

10. Children's Privacy

Our Service is not intended for children under 13 (or 16 in the EU). We do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will delete it promptly.

11. Third-Party Links and Services

Our Service may contain links to third-party websites or services. This Policy does not apply to those third parties, and we are not responsible for their privacy practices.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting. We encourage you to review this Policy periodically. Your continued use of the Service after changes constitutes acceptance of the updated Policy.

13. California Privacy Rights

13.1 CCPA Rights

California residents have the right to:

  • Know what personal information is collected, used, and shared
  • Request deletion of personal information
  • Opt out of the sale of personal information
  • Non-discrimination for exercising these rights

13.2 Shine the Light Law

California residents may request information about our disclosure of personal information to third parties for direct marketing purposes.

14. Contact Information

For questions about this Privacy Policy or to exercise your rights, contact us at:

VOCALCopyCat Inc.
Email: legal@vocalcopycat.com
Address: 5396 North Reese Avenue, Fresno CA 93722
Phone: +18603471921

For EU users, you may also contact our Data Protection Officer at legal@vocalcopycat.com.

If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.

By using our Service, you acknowledge that you have read and understood this Privacy Policy and consent to our collection, use, and sharing of your information as described herein.